Health Systems

Nudge behaviors to improve outcomes

Our consulting teams work with health systems, regional hospitals, and academic medical centers to improve the patient experience, lower costs, and drive outcomes

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Population Health

You need to successfully take care of your patient population. We have proven solutions to help you close care gaps, increase compliance in high risk populations, and engage your patients.

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Digital Engagement

Healthcare is becoming more digital, yet it is difficult to get patients to use your offerings, like apps, portals, and connected devices. We focus on both adoption and ongoing utilization of your technologies.

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Care Steerage & Telehealth

You want patients to use the most appropriate care setting for their needs, whether that’s their PCP, urgent care, the ER, or telehealth. We develop strategies and tools to empower them to make the right decision.

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Provider Behavior Change

Providers have a lot on their plates and can be slow to change their ways. We design impactful EMR nudges, reports, and physician and staff incentives to drive high value, efficient care.

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Bill Pay

As patients’ cost share rises, securing payment is critical for the business side of healthcare. We focus on clearly communicating with patients so they understand their responsibility and follow through on it.

Case Studies:

4.9x increase in patient portal/app usage

77% physician adoption clinical pathway