Clinical Engagement

Make the right path the easy path

Every member, patient, and provider faces cognitive biases to action. We use behavioral science to identify and eliminate friction — turning inaction into action

A heart with a medical cross and a checkmark icon, representing health or medical approval.

Care Gap Closure

Design behavioral strategy and specific solutions, including modifying journeys and crafting communications, to drive patient behaviors. 

A digital illustration of a clipboard with the word 'HEDIS' in green, a checkmark in a box, three lines representing text, and a circular icon with three stars inside, indicating a 3-star rating.

HEDIS/Stars

Prioritize areas of focus and design engagement programs to achieve member engagement.

Outline of a person with a pill in their hand near their mouth, about to swallow

Medication Adherence

Craft behavioral strategy and strategic nudges using digital and analog channels to get patients started on a medication and keep them adherent over time.

Line drawing of a human heart with a medical cross inside, encircled by a circular arrow and a green checkmark.

Condition Management Engagement

Develop behavioral strategies and optimize program journeys and communications for care and condition management programs.

A graphic illustration of a healthcare professional, likely a doctor, with a stethoscope around the neck, and a medical chart or clipboard with a green cross and a speech bubble with a checkmark indicating approval or successful communication, set against a colorful digital background.

Provider Engagement

Design behavioral strategies including workflows, communications, and incentive structures to overcome inertia for provider behavior change.